Frequently Asked Questions

Most customers don’t even realise they’re talking to an AI. LocalStack AI is trained to sound conversational and natural — it introduces itself by your business name, not as a robot. You can choose to disclose it’s AI-powered, and for calls that need a human touch it transfers seamlessly to your team.

LocalStack AI answers 24/7 — nights, weekends, holidays. When a call comes in outside your hours it captures the lead, texts you immediately with the caller’s name and need, and offers to book a slot for the next available day if the caller wants to schedule right away.

You simply forward your existing business number to the LocalStack AI number — or we provision a new local number for you. There’s no hardware to install and no changes to your current phone plan. Most businesses are live within 48 hours.

Nothing extra per job. LocalStack AI is a flat monthly fee — you keep every dollar from every job it books. There are no per-call charges, no per-booking fees, and no revenue share. Unlimited calls are included in your plan.

A typical home-service contractor recovers the full monthly cost from just 1–2 extra booked jobs that would otherwise have been missed calls. Because the AI answers every call 24/7, you stop losing jobs to voicemail and competitors — that’s pure margin improvement from day one.

No contracts. LocalStack AI is month-to-month — cancel anytime with no penalty. We’d rather earn your business every month than lock you in.

English and Spanish are included out of the box. Additional languages are available on request — contact us and we can usually add a new language within a few days.

Every lead is delivered instantly via SMS and email in a format any CRM can ingest — so it works with your existing tools from day one. Native integrations with ServiceTitan and Jobber are on our roadmap. If you use a specific tool, let us know and we’ll prioritise it.

LocalStack AI complements your receptionist rather than replacing them. The AI handles after-hours calls, weekends, and overflow during peak times — your receptionist stays focused on complex daytime conversations that genuinely need a human. Together they make sure nothing falls through the cracks.

LocalStack AI works for any home-service trade: HVAC, plumbing, electrical, roofing, landscaping, cleaning, general contracting, pest control, pool service, and more. The AI is trained on your specific services and pricing so it answers questions accurately.

Most businesses are live within 48 hours. We handle everything — number setup, AI training on your services, and testing. You don’t need to do anything technical.

Not at all. Leads arrive by text and email just like any other message — there’s nothing new to log in to or learn. If you can read a text message, you can use LocalStack AI.